Managed Services

Small and midsized companies want the same things that larger companies want from their IT investments:

  • To avoid business interruptions due to computer system problems
  • Protection from data loss, viruses, network breaches and other security threats
  • Efficient use of hardware, software, networks, and personnel
  • Legal compliance (i.e., with software licenses, Sarbanes-Oxley, etc.)
  • One-click live chat helpdesk support for end-users
  • Continuous monitoring of all system resources to spot problems before they escalate
  • Systems and software that stay up-to-date and are well maintained
  • Business continuity if disaster strikes
  • Predictable IT budgeting for operation, maintenance, repair and replacement

But smaller companies also face special challenges that larger companies don’t. Resources are stretched thinner. There are fewer, if any, IT specialists on staff. A single point of failure (such as a server, application or network connection) has a bigger impact on the business.

Even though you are not in the IT business, IT is still critical to your business. That’s why companies like yours rely on BSoft Managed Services for fulltime IT support. BSoft is a specialist in helping small and midsized companies operate their IT investment at the same level of reliability, security and efficiency that big companies expect — while also taking the hassle of running IT off your back.

With BSoft as your virtual IT department, helpdesk support is just a click away. Simply click on the BSoft help icon in the task bar and you can talk with a BSoft specialist 24 hours a day / 7 days a week  someone who knows your systems and is monitoring them already. BSoft active monitoring spots issues before they escalate and take your business offline. And should some of your hardware or software need onsite repair or replacement, BSoft can dispatch technical support specialists to your site. Everything is covered by your BSoft Managed Services contract including labor, equipment repair and replacement with no out-of-pocket costs for you.

BSoft Managed Services can also include 24/7 backup of your IT systems not just the data, but also the actual running systems. That means if disaster strikes and your on-premises systems go down, your business will immediately go live from your BSoft-hosted backup site.

This isn’t just about keeping your IT systems running smoothly and cost-effectively. It’s about keeping your company running efficiently and your business protected.